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Singapore


Shared Services

Singapore's value propositions have attracted more than 7,000 MNCs, many of which have established regional or international headquarters here. As their operations grow, it makes increasing sense to consolidate certain corporate horizontal functions in one location.

Singapore is emerging as a firm favourite for the centralisation of services - a global trend which has its foundations in lower operating costs, consistent service levels and enhanced productivity.

Singapore targets four categories of shared services activities: IT, finance, logistics and general functions including administration, human resources and manufacturing services. These activities leverage on the country's existing strengths in infocommunications technology, finance and logistics.


Singapore is well recognised as an international financial hub, offering wide ranging products and activities comprising trade financing, foreign exchange, derivatives and capital markets. Little wonder then that foreign banks and major audit and accounting companies have based their operations here, and companies seek a presence on the Singapore Exchange.

With the world's best airport and busiest container transhipment ports, Singapore has also earned a reputation as a premier logistics hub. Singapore is also home to over 2,000 software developers and 69 of the global top 100 IT companies have substantial operations here.

Indian IT companies are enjoying the benefits of operating from Singapore. Tata Consultancy Services (TCS) and the Scandent Group have recently established their International Headquarters here, from which they provide a range of BPO (Business Process Outsourcing) services.

DFS's Global Shared Services Centre in Singapore functions as its global finance hub handling all purchase, invoice and billing as well as general ledger, fixed asset and corporate accounting for DFS worldwide.

Cost savings aside, it's also Singapore's reputation for reliability which has helped anchor Polaris and IBM's disaster recovery operations here. They join companies like Toyota Tsusho and ExxonMobil in building Singapore as a strong centre for shared services, and recently, also for business continuity activities.

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