Singapore
Shared Services
Singapore's value propositions have
attracted more than 7,000 MNCs, many of which have established
regional or international headquarters here. As their
operations grow, it makes increasing sense to consolidate
certain corporate horizontal functions in one location.
Singapore is emerging as a firm favourite for the centralisation
of services - a global trend which has its foundations
in lower operating costs, consistent service levels and
enhanced productivity.
Singapore targets four categories of shared
services activities: IT, finance, logistics and general
functions including administration, human resources
and manufacturing services. These activities leverage
on the country's existing strengths in infocommunications
technology, finance and logistics.
Singapore is well recognised as an international financial
hub, offering wide ranging products and activities comprising
trade financing, foreign exchange, derivatives and capital
markets. Little wonder then that foreign banks and major
audit and accounting companies have based their operations
here, and companies seek a presence on the Singapore
Exchange.
With the world's best airport and busiest
container transhipment ports, Singapore has also earned
a reputation as a premier logistics hub. Singapore is
also home to over 2,000 software developers and 69 of
the global top 100 IT companies have substantial operations
here.
Indian IT companies are enjoying the benefits
of operating from Singapore. Tata Consultancy Services
(TCS) and the Scandent Group have recently established
their International Headquarters here, from which they
provide a range of BPO (Business Process Outsourcing)
services.
DFS's Global Shared Services Centre in
Singapore functions as its global finance hub handling
all purchase, invoice and billing as well as general
ledger, fixed asset and corporate accounting for DFS
worldwide.
Cost savings aside, it's also Singapore's
reputation for reliability which has helped anchor Polaris
and IBM's disaster recovery operations here. They join
companies like Toyota Tsusho and ExxonMobil in building
Singapore as a strong centre for shared services, and
recently, also for business continuity activities.
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