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Business Opportunities in India

Information Technology

Overview

  • India's IT market reached a turn over of US$ 12 billion in 2003. The IT Sector employs 650,000 people and this is likely to reach 2 million by 2014. IT Companies are expected to account for 8-10% of GDP by 2008 from 1.4% in 2001
  • Turnover of the top three companies namely Tata Consultancies, Infosys and WIPRO, are over one billion dollars each.
  • India has emerged as a global player in Information Technology with software exports of 9.8 billion US Dollars in 2002-03 and $ 12 billion in 2003-2004. The revenue from exports of IT and related services is expected to reach US$ 57 billion by 2008, according to a McKinsey report.
  • Of the Fortune 500 companies 220 outsource their software from India.
  • 80 out of world's 117 SEI CMM level-5 companies are from India.
  • Infosys has a turnover of around US$ one billion with a market cap of $ 12 billion. Wipro has sales of US$ 900 million with market cap of US $ 11 billion.
  • India's IT and IT-enabled services exports go to 133 countries. Indian IT companies train people in 55 countries. NIIT and APTECH have 200 training centers in China.
  • India's IT workforce is 650,000. This is projected to reach 2 million in the next ten years.

BPOs

  • The BPO sector has been growing at 60-70% annually and its turnover in 2002-03 reached US$2.4 billion from US$565 million in 1999-00. It is projected to increase to US$4billion in 2004 and US$ 12.3 billion by 2006 and provide employment to about a million people from its current level of 200,000. The outsourcing includes a wide range of services including design, architecture, management, legal services, accounting and drug development and the Indian BPOs are moving up in the value chain. Indian companies offer contract research in development of new molecules and clinical research trials, medical image processing and diagnostics.
  • Business Week of 8th December 2003 quotes Chris Disher of Booz Allen Hamilton Inc as saying "There is just no place left to squeeze costs in the US and that is why every CEO is looking at India and every Board is asking about it.
  • The BPO operations of GE capital in India save the company US$340 million a year.
  • In the context of the backlash against outsourcing, it should be pointed out that according to a report of Mckinsey Global Institute for every dollar that is outsourced, the company gains 58 cents in net cost reduction and creates net value for their countries worth 1.45 dollars, while the gain for India is only 0.33 cents.
  • There are about 200 call centers in India with a turnover of US$ 2 billion and a workforce of 150,000. Two third of this are captive centers run by foreign firms, such as GE Capital, and American Express.
  • Unisys Corporation of USA announced in end April 2004 that they plan to invest US$180 million over five years to set up a software development center in Bangalore.
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